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Frequently Asked Questions (FAQs)

Horizon Mobile Physician Services

Welcome to the Horizon Mobile Physician Services FAQ page. Below you'll find answers to common questions about our in-home medical care services, how mobile physicians work, insurance coverage, appointment scheduling, and more.

What is Horizon Mobile Physician Services?

Horizon Mobile Physician Services is a healthcare provider offering comprehensive in-home medical care for patients who are homebound, elderly, disabled, or have difficulty traveling to traditional doctors’ offices. Our board-certified physicians and nurse practitioners bring quality medical care directly to the patient's home, providing convenience, comfort, and continuity of care.

What services do you offer in-home?

We provide a full range of primary care and chronic disease management services, including:
  • Routine checkups and wellness visits
  • Chronic condition management (e.g., diabetes, hypertension, COPD)
  • Medication management and prescription refills
  • Lab work and diagnostic testing coordination
  • Wound care
  • Fall risk assessments
  • Transitional care after hospital discharge
  • Referrals to specialists and home health services

Who is eligible for mobile physician services?

Our services are ideal for patients who:

  • Are homebound or have limited mobility
  • Are elderly and prefer care at home
  • Have chronic health conditions requiring regular follow-up
  • Are recovering post-surgery or post-hospitalization
  • Have cognitive impairments such as dementia
  • Live in assisted living or long-term care facilities

Do you accept insurance?

Yes, Horizon Mobile Physician Services accepts most major insurance plans, including:

  • Medicare
  • Medicaid
  • Medicare Advantage Plans
  • Private insurance (coverage may vary)

We recommend contacting our office or your insurance provider to confirm specific plan participation and coverage details.

How do I schedule an appointment?

Scheduling an appointment is easy. You can:

Our team will confirm eligibility, insurance coverage, and set a convenient time for a provider to visit your home.

Are your physicians board-certified?

Yes, all Horizon Mobile Physician Services providers are licensed, board-certified physicians and nurse practitioners with specialized experience in geriatric care, chronic disease management, and home-based primary care.

How often will a mobile physician visit?

Frequency of visits depends on your individual healthcare needs. Some patients are seen monthly, while others may need more frequent visits for acute or complex conditions. We develop a customized care plan for each patient.

Can you coordinate care with my specialists?

Absolutely. We believe in a team-based approach to healthcare. Our mobile providers work closely with specialists, hospitals, and home health agencies to ensure that you receive coordinated, continuous care across all settings.

What areas do you serve?

We proudly serve Palm Beach and St. Lucie counties, delivering high-quality mobile medical care throughout Florida. Please contact our office to see if your location is within our service area.

Is this service only for seniors?

While many of our patients are seniors, our mobile physician services are available to adults of all ages who meet eligibility criteria or face barriers to in-office care. We treat patients with physical disabilities, chronic illnesses, and post-operative needs, regardless of age.

What should I expect during the first visit?

Your first in-home visit will include:

  • A comprehensive medical evaluation 
  • Review of medications and medical history
  • Assessment of home safety and mobility needs
  • Development of a personalized care plan
  • Discussion of goals, preferences, and next steps

Our goal is to make you feel comfortable and supported from day one.

Do you offer telemedicine appointments?

Yes, in addition to in-home visits, we offer telemedicine services when appropriate. These virtual appointments allow us to follow up, monitor symptoms, and provide guidance remotely, especially between in-person visits.

Are your services the same as home health care?

Not exactly. While we partner with home health agencies, our providers deliver physician-level medical care, including diagnosis, prescriptions, and ongoing treatment. Home health agencies often focus on services like nursing care, physical therapy, or wound care under our medical direction.

Can family members be present during visits?

Yes! We encourage family involvement in the care process. Loved ones are welcome to be present during visits and can help coordinate care and communication with our team.

How can Horizon Mobile Physician Services help prevent hospitalizations?

Through proactive monitoring, regular follow-ups, and early intervention, our mobile physicians can detect potential problems before they escalate. This reduces unnecessary emergency room visits and hospital admissions, keeping patients safe and stable at home.

How do I transfer my records to your practice?

We make it simple. With your consent, we’ll contact your previous healthcare providers to securely transfer your medical records, test results, and medication lists. Our administrative team ensures a seamless transition of care.

What if I need urgent medical attention?

While we are not an emergency service, we offer same-day or next-day appointments for urgent, non-life-threatening issues. For emergencies, patients should always call 911. After-hours support is available to assist with urgent questions or guidance.

Still Have Questions?

We’re here to help. If you have any additional questions about Horizon Mobile Physician Services, feel free to contact us directly at 561-817-8274 or use our contact form.

 

 

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